Customer Service Administration Team Leader
Laura is our Customer Service Administration Team Leader. For most of our customers, Laura is a familiar, friendly voice on the other end of the line having worked in a customer services role across most major strands of the business, including: MDRS, NORS, Accreditation and Master Driver CPC.
An equestrian enthusiast, Laura spends much of her free time riding her horse and lending a hand to local bridleway maintenance projects. You may be curious about the horse’s name, but only until you find out that Laura also has a prize-winning pet skunk, named Jordi-Alba.
- Management Skills Workshop
- NVQ EDI Level 3 Business and Administration
- First Aid at Work
- Forklift Truck training
- Fire Warden Training
- Hazard Awareness Training
- ADR Book Reading
- Spill Management
- Secuirty Awareness
- Lift Truck Safety Awareness
- QMS Auditor/Lead Auditor Training
- People Management - Institute of Leadership and Management