RFS Training joins Master Driver CPC ConsortiumFriday 20, April, 2018
RTITB is proud to announce RFS Training has joined the Master Driver CPC Consortium, the UK’s largest Driver CPC Consortium.Read more ...
If you're a commercial training provider delivering forklift training, HGV training or CPC training, click here to see how you can become an RTITB partner and grow your business.Find out more
The value to you of working with RTITB lies in our ability to provide you with forklift, Driver CPC, LGV and Instructor courses that increase your operational efficiency, reduce your risk, damage and downtime. RTITB solutions can be delivered by your team of in-house trainers, or by outsourcing to our network. To find out more about sector specific solutions click here.Find out more
If you are an individual looking for a train-the-trainer course, HGV training, Driver CPC training, or forklift training, find out more about RTITB’s courses.Find out more
RTITB Driver CPC Manager, Ally Little, answers your three burning questions about the DQC.
Q: What are the current DQC rules and regs. And what is on this card?
A: Driver Qualification Cards (DQCs), also known as Driver CPC cards, are issued by the DVLA to drivers once they have completed modules 2 and 4 of Initial Driver CPC training.
Each driver’s DQC expires after 5 years. And to retain their DQC following the completion of the 35 Initial Driver CPC Training, they must then complete their 35 hours of Periodic Driver CPC Training over the 5-year period that the card is valid.
If the driver completes their Periodic Training less than 12 months before the expiry date, they will receive their new DQC straight away. Drivers who complete their Periodic Training more than the 12 months from expiry will receive their new card closer to the expiry date.
All new cards are automatically sent to the address on the driver’s licence, so it’s important that drivers keep these details up to date.
A DQC contains the following:
Q. What are drivers’ and employers’ responsibilities towards the DQC?
A: Whilst drivers are responsible for ensuring they complete their 35 hours’ Periodic Training in order to retain their DQC, employers have a duty to ensure that their drivers comply with relevant legislation which includes meeting the Driver CPC requirement.
Drivers and employers should be aware that if a DQC is lost, stolen or damaged, drivers must apply for a new one through the DVSA, the fee for a replacement card is £25. Further information on replacing a DQC can be found here, https://www.gov.uk/replace-driver-cpc-card
Drivers must carry their DQC whilst driving professionally; during roadside vehicle checks, DVSA enforcement officers and police officers can issue a £50 fixed penalty if drivers are unable to produce their DQC.
Q: What is the process for checking DQC for Driver CPC Training?
A: When checking a driver’s entitlement to receive CPC Periodic Training hours, you should ensure that those who gained their vocational licence after 10th September 2009 for LGV, present their DQC as evidence to confirm they have passed modules 2 and 4 from the Initial Driver CPC Training and are therefore eligible to attend periodic training.
It’s vital that records of forklift operator training are held by all employers, because it is proof that training - not just testing - took place. But are your training records up to scratch?
It’s vital that records of forklift operator training are held by all employers, because it is proof that training - not just testing - took place. But are your training records up to scratch? Can you prove that you’ve delivered the training that is required when the worst happens?
Your training records are extremely important
Firstly, keeping a record of operator training is a good way to track the progress and development of your forklift operators, helping to ensure that skills and knowledge remain fresh. Using a pre-made Record of Training will help instructors and employers to easily identify useful information, such as details of training that has been delivered, for developing drivers.
However, training is also an important legal requirement. To comply with Regulation 9 of PUWER (Provision and Use of Work Equipment regulations 1998) and Approved Code of Practice L117, employers are obligated to ensure forklift operators have completed basic training, specific job training and familiarisation training before issuing authorisation to operate on premises.
Conducting the appropriate end of course assessments is also an essential element of the training process. Employers must ensure that operators are assessed using up-to-date and correct testing documentation. Not only is this vital for making sure that they fully understand what is needed for safe and efficient forklift operation, but it is also important proof that the required training has taken place.
What difference can training records make?
In the unfortunate event that an incident occurs, training records are crucial for proving that you’re a responsible employer that has done everything possible to protect your people. If something was to happen in your operation, these records help to show that you have followed certain, legally required, procedures to work towards preventing incidents, through carrying out valid training and refresher training. Holding up-to-date records could make a significant difference in the event of a law suit or insurance claim.
Failure to have this evidence of completed training for specific machines may lead to large fines from the Health and Safety Executive (HSE) in the event of an investigation. This could not only damage the reputation of your company, but also increase overall costs, insurance premiums and also increase downtime while employees catch up on missed training, or other required safety procedures are put in place.
What should be included in training records?
Operator training records should include a detailed account of what was covered in both the training and the examination, as well as important course eligibility and health declaration details. Training records should be validated by signatures of both the instructor delivering the training and the candidate, which is also confirmation that the operator acknowledges the training they have received.
Whether the training took place in-house or was outsourced, employers can also obtain certificates for all employees who have completed training. Although the certificate is not a legal requirement, it can be used as evidence of training, alongside other training records, such as test marking sheets. The certificate shows who delivered the training (the training organisation for example), the truck type and rated capacity that the employee is qualified to operate, the name of the operator and the date of the test.
What is the best way to store training records?
As these documents are so important to an operation, employers need to establish a clear process for ensuring all required information is obtained, processed and stored. Documents must be stored securely and should be adequately protected from damage, such as fire or water, which can be difficult with reams of paper and multiple filing cabinets.
An alternative is a training app developed for materials handling equipment training enables employers and training organisations to easily and accurately create, complete and detailed training records for candidates, without paper.
With this app (MyRTITB TrainingFriend*), all aspects of the training documentation are captured electronically on a tablet, with in-built intelligence to ensure no important details are missed. This includes a full record of training for the candidate, full analysis of the test and a total mark score for the candidate during training. Candidates are also able to complete theory parts of their test via the app, with their answers sent directly to the instructor.
A dedicated forklift training app eliminates employers’ reliance on paperwork to create training records, and the worry of losing it, as everything is stored in one place, on the tablet. As well as providing a streamlined and cost-effective solution, the app helps businesses to ensure they can demonstrate compliance.
*Compliant with GDPR compliant fair processing, which addresses new data protection laws.
There is no doubt that successfully operating a forklift truck requires a great amount of know-how and dexterity, and this can sometimes seem daunting to those with no experience.
There is no doubt that successfully operating a forklift truck requires a great amount of know-how and dexterity, and this can sometimes seem daunting to those with no experience. However, this need not be the case, as an RTITB Counterbalance Lift Truck operator training course will give you all the skills you need to operate a truck safely and efficiently. But, before attending a course, you will probably have lots of questions. Here we answer some of your most popular questions:
“IS THE TRAINING COURSE ALL JUST DRIVING A TRUCK?”
No. You can expect a mixture of practical and theory training – a lot of candidates expect just the practical element of training e.g. “how to drive a truck” but there is also a theory element which covers topics such as legislation, causes of accidents, operators’ safety code, and stability characteristics of the truck.
“WILL I BE GIVEN ONE-TO-ONE INSTRUCTION ON MY COURSE OR COULD THERE BE OTHERS ON THE SAME COURSE?”
RTITB forklift courses are restricted to a maximum of 3 people, with one instructor and one truck (a 3:1:1 ratio). RTITB accredited training providers cannot accept any more than that on the course and cannot instruct on more than one truck at a time. The course is designed to ensure that all course members are involved at all times; when it’s not your turn to drive you’ll be observing and learning from someone else driving whilst receiving information and feedback from the instructor. All RTITB instructors are highly trained and will make sure you are engaged at all times during your training course.
“WILL THE TRUCK/LOADS I WILL USE ON MY TRAINING COURSE BE THE SAME AS I SEE IN MY WORKPLACE?”
The resources used by an RTITB approved training provider to deliver an FLT course have to meet the RTITB criteria. RTITB training criteria has been designed to simulate a variety of different workplace scenarios. However, not every scenario can be covered and there may be some unique differences between what you experience during your training and what awaits you back at your workplace, but don’t worry, your training course will give you all the basics you need to operate a counterbalance lift truck and when you get to your job you will just need a little more information, some informal specific job training and some practice.
“I’M QUITE AN EXPERIENCED OPERATOR, HOW LONG WILL MY COURSE BE?”
If you have been trained and tested before, you can do a 1 day refresher course (as long as you show your training provider your certificate). If you have been operating a truck for a long time but have never been formally trained and tested you are eligible to do a shorter 3 day course. The RTITB accredited training provider you choose will be able to recommend the best course duration for you. Everyone learns at a different pace and picks things up faster/slower than others, so it is important that your course duration suits you and your needs.
Last year over 42,000 people completed and passed RTITB counterbalance lift truck courses, achieving their internationally recognised RTITB Certificate of Basic Training. If there’s any other questions you’d like answered, or to start your training journey, visit our website to book your forklift training course or give us a call on +44 (0) 1952 520200
Have you seen the recently released Health & Safety Executive (HSE) summary statistics for 2016/2017?
In 2016/2017, £69.9million worth of fines were issued as a result of convictions from cases brought by the HSE, compared to £38.3million the previous year. These statistics lead to two very important considerations for employers:
1. Fines are harsher than ever
Under new sentencing guidelines, the severity of fines in the event that the HSE finds an employer is negligent or lacking in compliance is now related to the turnover of the business in question. As a result, bigger companies are receiving steeper fines than ever before. It is therefore more important than ever to demonstrate compliance in the event of an incident, particularly for larger organisations.
2. Too many workplace injuries are occurring
The 2016/17 statistics were the first for some time to report that there were slightly fewer HSE prosecutions brought against employers. However, there were still plenty - 554 cases and 11,913 notices were issued. This shows that despite the ongoing education from the HSE, and the threat of greater fines, too many serious injuries are still happening in the workplace, many of which are preventable.
Workplace transport training can help protect your business.
With injury numbers in the Transport & Storage sector still notably higher than the all industries rate (2,580 per 100,000 compared to the all industries rate of 1,860), more employers need to commit to delivering appropriate training to improve safety, particularly for those using materials handling equipment, or driving a vehicle. Regular, robust reviews of workplace systems and processes, as well as conducting audits of a company’s training needs, are vital to ensuring safety.
RTITB LGV Instructor training, LGV Driver training, Driver CPC Periodic Training and training for instructors and operators using forklift trucks, and other materials handling equipment provide employees with the skills and knowledge needed for safe operation. Moreover, delivering the correct, accredited workplace transport training from RTITB can help organisations to reduce the risk of injuries, and ensure they are compliant in the event that an accident occurs.
For advice on delivering the right training to protect your people, and your business, talk to the experts at RTITB by calling +44 (0)1952 520207. Alternatively download our handy free guide on Making the Right Choice.
Many musculoskeletal, and other, injuries occur when operators are getting on and off lift trucks which can be eradicated through proper mounting and dismounting.
Many musculoskeletal, and other, injuries occur when operators are getting on and off lift trucks. Although mounting and dismounting techniques may vary depending on the particular truck, the following steps should be considered to reduce the risk of incident or injury. Nick Welch, RTITB Technical Director, discusses:
Before you start
Mounting the truck
Once you’re in the cab
For more information on lift truck operator training to improve safety and efficiency during mounting and dismounting forklifts, visit www.rtitb.co.uk.
RTITB is proud to announce RFS Training has joined the Master Driver CPC Consortium, the UK’s largest Driver CPC Consortium.Read more ...
RTITB is proud to announce ASD Haulage Ltd has joined the Master Driver CPC Consortium, the UK’s largest Driver CPC Consortium.Read more ...
We’re excited to announce that the official launch of our new app, MyRTITB TrainingFriend, will be Monday 23rd April 2018.Read more ...
A construction company has been found guilty of causing life-threatening injuries to an employee, receiving a heavy fine as a result.Read more ...