Compliance, safety & reduced risk

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So RTITB trains your Driver CPC, LGV and Forklift trainers to be the best

Why More Companies are Training Onsite Lift Truck Instructors

In 2018 the RTITB Instructor Academy saw increased demand for its Lift Truck Instructor course, so much so that we’ve added new dates to the 2019 calendar to cope with demand. But why is this course proving to be so important for businesses wanting an in-house lift truck instructor?

In 2018 the RTITB Instructor Academy saw increased demand for its Lift Truck Instructor course, so much so that we’ve added new dates to the 2019 calendar to cope with demand. But why is this course proving to be so important for businesses wanting an in-house lift truck instructor?

Whether training is delivered in-house or outsourced, quality Materials Handling Equipment (MHE) training from a correctly trained instructor (supervised and supported by accreditation) helps to increase the safety of operators, and pedestrians, while reducing damage to vehicles, equipment, stock, and warehouse racking.

However, in-house training typically goes a step further, focussing on specific hazards or operational processes that are unique to the particular site or business. There are tremendous benefits which could explain the increasing trend in onsite lift truck trainers.

In-house lift truck instructors bring safety to the heart of an operation

With a full understanding of the day-to-day tasks required, an inhouse Lift Truck Instructor can deliver training that is tailored to meet the specific needs of the operators, which helps optimise overall safety.

Basic Training and Specific Job Training should take place ‘off the job’, without the pressures of production.  Familiarisation Training must be carried out on the job, under close supervision, as ‘familiarisation’ is not only required of the truck but also the site layout, local emergency procedures and any other feature of the work which it is not practicable to teach off the job.

Convenience and reduced cost

Depending on the size of the business, overall training costs are often reduced. With in-house Instructors, training is more easily integrated into daily operations, fitting around business needs with the minimum disruption. There may well be more flexibility, as trainees don’t have to wait for availability from another business or need to travel off-site which can incur additional costs and extra time, moreover, courses can be rescheduled without cancellation costs.

Daily operations and future lift truck training

In-house instructors help to raise day-to-day operating standards in the workplace. They can monitor and assess operators on-site and intervene to help prevent any potential incidents that might occur as a result of bad practice. Furthermore, they can identify whereremedial or refresher training is needed to maintain ongoing compliance.

Help staff grow and retain them

Training delivered by a known and trusted colleague may also benefit the operators’ learning experience and Instructors will often be seen as mentors helping staff through their early career. They are then well placed to identify future development opportunities for good candidates who show ambition.

Additionally, an in-house instructor can use the training process to instil the company’s ethics and standards as part of an operator’s development. The investment in ongoing training helps employees to feel more valued and increases their loyalty to a business, reducing staff turnover, and the associated costs.

What does the RTITB Lift Truck Instructor Course cover?

The RTITB Instructor Academy’s “Lift Truck Instructor” courseteaches delegates how to plan, prepare and deliver effective training to operators, taking into consideration areas of concern for safety and efficiency.They are designed to increase your operational efficiency, reduce your business risk and increase your margins from reduced damage and downtime.

To become a qualified Lift Truck Instructor, candidates must attend the 10-day course and successfully complete an impartial examination which includes operating skills, a theory paper and the candidate’s delivery of practical instruction.

The trainer-in-training must be able to operate a lift truck to a higher than average standard, understand the implications of incorrect and unsafe practices, have the skills to deliver practical and theory training, and know how to carry out and train others to thoroughly inspect a lift truck prior to use.

Training courses can be adapted to incorporate the standards and culture of the employers’ business, alongside the high standards held by RTITB. This assists businesses with both effective training delivery and legal compliance.

In 2018, hundreds of delegates attended the RTITB Academy Lift Truck Instructor course which is an increase on previous years. And with demand set to continue, we have added extra dates to our training calendar.  See our 2019 RTITB Instructor academy course dates, but book your places early to avoid disappointment.

The dedicated RTITB Instructor Academy provides LGV instructor, forklift, pallet truck and overhead crane instructor training courses to develop qualified, professional in-house instructors that fit specific business needs. Courses can be delivered on your premises, anywhere in the world, or at the RTITB Instructor Academy in the West Midlands, UK.

Contact the Academy Training Solutions Executive Tracey Bennett on 01952 520214.

Material Handling Equipment

Which LGV Training Course Meets Your Business’ Needs?

Making sure your business has appropriately qualified trainers and instructors for your drivers is vitally important for compliance and safety, with the added benefit of efficiency.  

Making sure your business has appropriately qualified trainers and instructors for your drivers is vitally important for compliance and safety, with the added benefit of efficiency.  At the RTITB Instructor Academy, we understand that one size does not fit all when it comes to ‘training the trainer’. That’s why we offer a range of specialist LGV and Driver CPC Instructor courses to meet the different objectives and needs of road transport and haulage operations.

So which Instructor course should you choose to meet the needs of your fleet?

LGV Instructor Training

If you need to deliver varied LGV training, including driver training, driver assessment and Driver CPC, to your current or new drivers, our LGV Instructor course is the perfect option and the most complete course on offer. Upon completion of the course, candidates will sit the independent National Register of LGV Instructors (NRI) examination.

Having completed our LGV Instructor training and independent examination, your trainers will be able to prepare your drivers for DVSA LGV driving test, meaning you no longer need to rely on an external training provider.  What’s more, a qualified LGV Instructor can deliver Driver CPC Periodic Training, ensuring that drivers complete the legally required training hours every cycle.

A trained LGV Instructor can also support businesses by providing thorough assessments of current driver skills and deliver remedial training to drivers where required, helping to improve safety.  Likewise, your LGV Instructors can add value by assessing the skill level of new staff or agency workers during inductions, making sure they are appropriately skilled before they are authorised to work for you.

LGV Assessor Training

If assessing drivers’ skills is important for your business but you don’t need to deliver LGV driver training, it is not necessary for your trainers or senior drivers to undertake the LGV Instructor qualification. Instead, if you’re looking for someone to have the ability to mentor and coach your drivers, rather than providing remedial training, the LGV Assessor course from the RTITB Instructor Academy will better suit your needs.

Trained LGV Assessors have the skills to assess new drivers coming on site before authorising them to work, can produce reports following incidents, accidents or near misses and generally assess and report on drivers’ skill levels.  As part of this process, your LGV Assessor can use their expert knowledge to provide guidance on where further driver training may be required so that your business can take action.

While those that complete this course will not be taught the skills to deliver training, the LGV Assessor training and qualification can be completed more quickly, and at a lower cost, than LGV Instructor training so is the ideal option for businesses whose primary need is to assess LGV drivers accurately and efficiently, whilst ensuring no unnecessary costs occur through training your driver to an Instructor level.

Driver CPC Instructor Training

All professional LGV drivers must complete 35 hours of Driver CPC Periodic Training across a five-year cycle.  Whether your business is working with new or experienced drivers, you may find that having your own Instructor/s to deliver Driver CPC training is the most efficient and flexible way to ensure that the legally required training hours are completed.

Those that successfully complete the Driver CPC Instructor course at the RTITB Instructor Academy will learn the necessary instructional techniques for delivering engaging Driver CPC training in a classroom environment, helping you keep on top of your Driver CPC training requirements.

Your business may already have Instructors delivering Driver CPC. However, this course ensures that you equip them with all the skills they need to confidently deliver this training, as well as providing them with a recognised qualification to encourage their professional development. It can also help Instructors who are looking to join a Driver CPC consortium, depending on the specific membership criteria.

NEW – LGV Fleet Instructor Training

You may have read through the above options and found that your business would benefit from some elements of each. In this case, you could consider theLGV Fleet Instructor course – new from the RTITB Instructor Academy.Qualified LGV Fleet Instructors can offer your business many of the same benefits as an LGV Instructor, LGV Assessor or Driver CPC Instructor, just without the ability to provide training for LGV license acquisition.

For instance, if your business needs someone who is not only qualified to assess current drivers or potential employees, support assessments during inductions, write reports on drivers’ skills and recommend guidance on further training following incidents, accidents and near misses, but also to provide remedial driver training if required; an LGV Fleet Instructor will be a good fit for you. Those who successfully complete the LGV Fleet Instructor training from the RTITB Instructor Academy will also be able to deliver Driver CPC training to your drivers.

As the LGV Fleet Instructor course can be delivered in half the time of an LGV Instructor course, this can help your business to get training up and running with minimal delay and disruption. On successful completion, candidates will qualify to register on the RTITB Register of Professional Instructors, providing them with the opportunity to showcase themselves as reputable,  qualified Instructors to the highest standard.

Train the LGV Trainer

All the above courses are available at the RTITB Instructor Academy in the West Midlands, UK, which specialises in Instructor training for transport and logistics businesses. 

Still unsure which LGV trainer courses would be best for your operation?

Contact our friendly team to discuss your needs with one of our training experts or call Tracey at the RTITB Instructor Academy on +44 (0)1952 520214.

England,Scotland,Northern Ireland,ROI,Wales,UK

Which MHE Instructor Training is Right for Your Business?

If you need resource to train operators on varied materials handling equipment, our Lift Truck Instructor course could be the perfect way to meet your business’ and employee’s needs.

Instructor Training Courses are what we specialise in at the RTITB Instructor Academy and we pride ourselves on providing courses to cater for a wide variety of different working environments and the different machinery involved.

If you need resource to train operators on varied materials handling equipment, our Lift Truck Instructor course could be the perfect way to meet your business’ and employee’s needs.

Lift Truck Instructor Training (PPT or POET Training)

Those that successfully complete the RTITB Accredited Lift Truck Instructor training at the RTITB Instructor Academy will of course be able to deliver a high standard of training to your forklift operators.

The RTITB forklift instructor course equips candidates with the skills and knowledge to train operators on various truck types, including Counterbalance, Reach and Pallet / Stacker trucks (often referred to as POET or PPT), provided they are already trained as operators of that same truck type.

This gives your training operations more flexibility and saves time and money training specific Instructors for particular truck types – all you need to do is purchase the required course materials for your qualified Instructor to deliver. Even if the type of materials handling equipment that you use changes, your Lift Truck Instructor may still be able to train your operators to the highest standards without the need for complete re-training.

Benefits of our Lift Truck Instructor Training

At the RTITB Instructor Academy, simply attending a Lift Instructor Training course isn’t enough. To successfully complete the qualification, candidates must pass an independent examination conducted by an impartial RTITB examiner. The exam assesses their skills and ability and verifies that they can deliver a high standard of instruction and meet the criteria to become a qualified instructor.

Providing Instructors with a diverse skill-set through our training course is great for their professional development, keeping them engaged with more varied work day-to-day and providing better career opportunities.

To support this further, successful candidates that complete Lift Truck Instructor training at the RTITB Instructor Academy are also eligible to register on the RTITB Register of Professional Instructors and will hold a highly sought after training qualification, as well as being able to train your workforce professionally and efficiently.

Lift Truck Instructor Course Content

RTITB Forklift Instructor courses cover topics such as:

  • Health and safety
  • Approved Code of Practice (ACOP)
  • Instructor role and qualities
  • Principles of instruction
  • Skills and task analysis
  • Practical and theoretical lesson structure
  • Report writing
  • Visual aids
  • Conducting a basic operating skills test

Pallet Truck (PPT) Instructor Training

If your operation only uses one type of truck, for example a pallet stacker truck, RTITB Instructor Academy offers an alternative course that may be a good fit for your business.

Pedestrian Operated Pallet Truck Instructor training (PPT) will give attendees the skills to deliver safe and efficient pedestrian pallet truck operator training, both practically and in a classroom setting. Candidates can undertake the course on a pedestrian operated pallet or stacker truck (depending on the needs of your business) and because it is focused on one truck type it is shorter and more cost effective than a full lift truck course.

Courses can cover various truck categories, such as low-level trucks, high-level trucks and eye-level trucks. Regardless, successful candidates will be able to plan, prepare and deliver specific pedestrian pallet truck operator training and recall and discuss the roles and responsibilities of a Pedestrian Pallet Truck Instructor as well as relevant legislation.

Like all our courses, PPT Instructor training is interactive to engage employees, rather than boring them with PowerPoint presentations that they won’t remember!

As well as completing this course, Instructors will be required to take an independent examination in order to receive their qualification to train Pedestrian Pallet Truck Operators. However, this will not qualify them to train operators on other types of materials handling equipment, such as counterbalance forklift trucks. 

If your operation uses a diverse range of workplace transport equipment, you will likely find that that Lift Truck Instructor training course better meets your needs, and delivers better ROI. It’s always important to make sure that when it comes to training, you make an informed decision and don’t enrol employees to simply ‘tick a box’.

RTITB Dedicated Instructor Training Academy

Some businesses offer instructor training as a side-line, but at the RTITB Instructor Academy, we offer expert ‘train the trainer’ courses specially designed to prepare lift truck instructors to develop the most skilled and safe lift truck operators in the industry..

The RTITB Instructor Academy is a trusted and reputable training provider that will ensure that adequate training, assessment and examination are in place, giving you the confidence of quality and compliance when training Instructors in-house. 

To find out more about our different training courses and discuss how we can support your business, get in touch with our friendly team.

Material Handling Equipment

You Can’t Afford to Delay Your Driver CPC Periodic Training. Here’s Why

Compared to the same point in the previous 5-year training cycle, there have been 20% fewer attendees undertaking their Driver CPC Periodic Training.

Compared to the same point in the previous 5-year training cycle, there have been 20% fewer attendees undertaking their Driver CPC Periodic Training (DCPC) hours, which equates to more than 100,000 drivers.

However, if you’re an employer, there are some very good reasons not to delay the Driver CPC Periodic Training for your drivers any longer.

Brexit won’t make Driver CPC go away

You may be dismissing Driver CPC in the hope that the requirements will disappear due to Brexit. However, the government has confirmed that Driver CPC will continue in its current format after Brexit. Therefore, your business needs you to have drivers with up to date drivers’ CPC hours before the end of the current cycle in September 2019 in order to be legally compliant and able to get on with delivering goods.

We need professional drivers for the future of our industry

Since 2009, new drivers entering the industry complete their Initial Driver CPC Qualification. They are not tied into the same Periodic Training cycle, with their 5-year period starting at the time of qualification (so there is no September 2019 deadline for these new drivers).

How are you managing all the differing deadlines in your business? Have you got plans in place to ensure you have safe, skilled, compliant drivers on the road?

And what about the drivers leaving the industry, how are you attracting new drivers to your business? Delivering engaging, useful DCPC training can be a beneficial way of standing out from the crowd when trying to attract new people to your team.

It’s important professional development for LGV drivers

Driver CPC Periodic Training is intended to maintain high driving standards and improve road and vehicle safety, and requires existing, qualified drivers to complete 35 hours of training across the 5-year cycle. If planned and used correctly, Driver CPC can be a valuable professional development opportunity that employers can use to retain existing LGV professionals.

The RTITB Master Driver CPC Consortium provides employers and training providers with access to a vast collection of high-quality training topics, all of which are deliverable without the use of PowerPoint. The topics provide valuable, strategic development opportunities for drivers and help organisations maintain consistent standards.  

Putting it off makes it harder to fit in

The road transport industry is busier than ever, so some haulage operators are simply too stretched delivering goods to have sent their drivers to be trained already.  However, delaying this vital training could lead your transport operation to lose important trading weeks in 2019 if you must rush to make up your training hours before the end of the cycle. 

Just think, 20 drivers all with 35 hours left to do equates to 53 working days (approx.) - that’s nearly 2 months of work time lost!

Now is the time to plan and book in your Driver CPC Periodic Training to minimise disruption and any negative impact to business productivity. At RTITB, our Master Driver CPC Consortium is the largest in the UK, so we can give you expert advice and the resources to prevent your business from falling behind in the Driver CPC Periodic Training cycle.

See example Driver CPC training materials or why not attend one of our free Driver CPC Taster Days to see how our unique approach to training could help your business?

Learn more about joining the RTITB Master Driver CPC Consortium on our website, or call our friendly team on +44 (0) 1952 520207.

England,Scotland,Northern Ireland,Wales,UK

What's the Difference Between Initial and Periodic Driver CPC Training?

There is often misunderstanding among employers about LGV (Large Goods Vehicle) Driver Training – specifically the differences between Initial Driver CPC Training and Periodic Driver CPC Training.

There is often misunderstanding among employers about LGV (Large Goods Vehicle) Driver Training – specifically the differences between Initial Driver CPC Training and Periodic Driver CPC Training.

To clear up the confusion, we’ve answered some of your frequently asked questions.

What qualifications or training does an LGV Driver require?

LGV (also known as HGV – Heavy Goods Vehicle) driving is a skilled profession, with risk attached. Training is vital to ensure heightened safety for the driver and other road users, and compliance with legislation, both for the employer and the driver.

Every professional LGV driver in Britain and Northern Ireland must hold a valid Driver Qualification Card (DQC), (sometimes called a Driver CPC Card). To acquire this card, new drivers must first complete initial Driver CPC (Certificate of Professional Competence) Training.

Then, to keep hold of the card and qualification, drivers must follow the initial training with Periodic Driver CPC Training.

What is Initial Driver CPC training?

The Initial Driver CPC Qualification training is for new drivers learning this professional skill. It is divided into 4 modules, which make up the license entitlement process and the Certificate of Professional Competence (CPC).

What does Initial Driver CPC include?

The first module is a theory and hazard perception test. Module 2 is a theory-based case study testwhich must be passed before moving on to the third module. This is a practical LGV driving testfor category C, E or C+E.  Modules 1 and 3 must be passed for license entitlement. Modules 2 and 4 must be passed to achieve the Initial Driver CPC.

Module 4 is a practical assessmentof associated knowledge known as a ‘demonstration test’in which the driver must demonstrate an understanding of vehicle-related issues, like daily inspection, safety, and load restraints.

Only on completion of all 4 modules will candidates receive the DQC, which legally enables them to drive LGVs professionally.  As an employer, you must always check that your drivers have a valid card (which has not expired) and the necessary qualifications.

What is Driver CPC Periodic Training?

Driver CPC Periodic Training follows Initial Driver CPC Training and is for existing, qualified professional LGV drivers. It is legally required Continued Professional Development (CPD), that was introduced in 2008. In order to retain the DQC or Driver CPC Card after initial training, every LGV driver must complete 35 hours of Driver CPC Training over a five-year cycle.

Failure to complete the required hours in the five-year timeframe results in suspension of the driver’s entitlement to drive vocationally until the training hours have been completed. This means that any driver still operating after their deadline without completing the 35 hours of periodic training is driving illegally.

What is covered in Driver CPC Periodic Training?

Driver CPC Periodic Training covers various aspects of professional driving and the content must be in line with the EU syllabus. The training modules must be approved by JAUPT and the DVSA and can be chosen to reflect the type of work that the driver does so that they can refresh relevant skills and keep up to date.

Among the many subjects that can be covered in training are; safe and economic driving skills, load safety, driver behaviour, emergency actions and first aid, legislation and compliance, using tachographs, understanding vehicle systems, health and safety best practice, and driver hours regulation.  These training modules are designed to be beneficial to established drivers, who can apply their experience during training, while building on and developing their existing knowledge and skills.

RTITB Driver CPC Periodic Trainingis delivered in bite-size topics which can be presented in a number of engaging and interactive ways, including quizzes, video-led discussion, working party style discussions and case study-based learning.

Topics in the RTITB training library include vulnerable road users, driving in challenging weather, telematics, professional driving, breakdowns, in-cab distractions, mental health and much more.

When is the Driver CPC Periodic Training cycle?

LGV Drivers who obtained their Initial Driver CPC after 10th September 2009 must complete the training in five-year cycles which begin at the time of qualification.  Established drivers that qualified prior to 2009 must complete their training during a set five-year Periodic Training cycle. The current cycle started in 2014 and finishes on 9th September 2019.

It’s important to plan and schedule in Driver CPC training for all of your drivers over the five-year period, to minimise disruption to the operationand to ensure the deadline is met. To get the most value out of the training, you should not treat it as a tick box exercise. Instead, you should tailor it to suit your drivers’ and company’s needs by choosing training which covers the most relevant topics.

How can you check if an LGV driver is up to date with their CPC training hours?

Drivers and employers can check the status of their Driver CPC Periodic Training at

Remember! The current Driver CPC Periodic Training cycle deadline is in 2019, so now is the time to book Driver CPC Periodic Training hours still required.

Contact us
 for more information about Driver CPC Periodic Training or joining the RTITB Master Driver CPC Consortium.


RTITB Events More Events
  • Master Driver CPC Periodic Training Delivery Days

    RTITB HQ, Telford

    06/04/2018 - 31/12/2019

    More info
  • RTITB Regional Members Meetings 2019

    Throughout UK

    21/01/2019 - 20/05/2019

    More info